🔥 Mix More, Save More🚚 Free prepaid delivery from ₹999🌿 FSSAI Licensed & Lab Tested🇮🇳 Made in India · Anand, Gujarat📞 +91 9898 582 650🔥 Mix More, Save More🚚 Free prepaid delivery from ₹999🌿 FSSAI Licensed & Lab Tested🇮🇳 Made in India · Anand, Gujarat📞 +91 9898 582 650
Mix & Match — bundle discounts on select productsFree prepaid delivery from ₹999 FSSAI Licensed & Lab Tested Made in India | Anand, Gujarat +91 9898 582 650 Mix & Match — bundle discounts on select productsFree prepaid delivery from ₹999 FSSAI Licensed & Lab Tested Made in India | Anand, Gujarat +91 9898 582 650
Mix products, bundle up, and the bigger your mix the bigger your automatic discount — no code needed.
Pick any products in any quantities using the +/− controls — 2 Glutathione, 1 ACV, 1 Multidiata, whatever you like. Your bundle discount is calculated automatically and applied at checkout — the more you add, the more you save.
Your Mix & Match
Build your mix — discount applied automatically
No products selected yet
Subtotal₹0
Mix & Match discount
Total₹0
Free prepaid delivery from ₹999
Trust & Quality
Certified. Tested. Trusted.
FSSAI licensed
Valid licence on every product
Lab tested
Purity and potency, batch by batch
Organic certified
Traceable back to the farm
Our own plant
Made in Anand, Gujarat
Follow Us
@ozylix_care on Instagram
Real results, daily wellness tips & behind-the-scenes from our team. Follow along for your daily dose of health.
Every delivered order earns points on its own — 1 point for every ₹1
you spend, and 150 points is ₹1 off a future order.
No expiry dates, no minimum spend, nothing to activate.
💎
1 point per ₹1on every delivered order
🧾
150 points = ₹1off any future order
🗓️
Spendable in 7 daysonce the return window closes
🎁
15,000 pointsunlocks 50% off an item
Free to join · points never expire
🤝
🚧 Coming Soon
Share Ozylix, Earn Together
Refer a friend and you both win. When they place their first order, you get ₹100 VitaPoints and they get ₹100 off their order.
1
Copy your unique referral link below
2
Share with friends on WhatsApp
3
They order. You both get rewarded
₹100
You earn (VitaPoints)
+
₹100
Friend gets off first order
We're finishing up the referral system — check back soon for your personalised link.
Real People. Real Results.
What Our Customers Say
Customer feedback from the Ozylix community. Verified purchases are marked on each review.
★★★★★—/ 5.0
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AI Health Advisor
Meet Vita — Your Personal Wellness Expert
Tell Vita your age, health goals and lifestyle. She'll recommend the exact Ozylix supplements suited for you — and add them to your cart instantly.
✅ Skin & Glow⚡ Energy & FocusImmunity⚖️ Weight Loss💇 Hair & Nails
🌿
Vita
● Online Now
Namaste! 🌿 I'm Vita, your health advisor. What's your main goal today?
Tap any goal to get started →
Hi, I’m Vita 👋How can I help you?
Personalised
Your Personal Health Advisor
Answer four quick questions and we'll match you to the Ozylix supplements that fit your goal, age and routine.
Before you use Vita
VitaMatch uses your answers only in this browser session to rank Ozylix products; the quiz answers are not sent to our server. If you choose the free-text chat, your messages are sent to the Ozylix backend and Google Gemini to generate a reply.
Please do not enter your name, phone number, email, diagnosis, symptoms, medicines, pregnancy information, or any other sensitive personal or health data. Chat history is kept only for the current Advisor session and is cleared when you restart it or leave the page. Vita provides general wellness information, not medical advice or diagnosis. See our Privacy Policy.
Vita — Ozylix Health Advisor
AI Powered · Always Available
Save your recommendations & get exclusive offers:
🔒 Private & Secure🌿 FSSAI Licensed Products⚡ Instant Recommendations🛒 Add to Cart in One Click
Science-backed articles on organic wellness, superfoods, and optimal nutrition
🌿
Ozylix Support
Typically replies within 1 hour
👋 Hi there! Welcome to Ozylix.
How can we help you today? Ask us about our products, orders, bulk enquiries, or anything else!
Today · Business Hours
🌿 Our Story
Rooted in Nature, Powered by Science
Ozylix is a direct-to-consumer nutraceutical brand, and every tablet is made in Ozylix's own FSSAI-licensed plant in Anand, Gujarat — India's nutraceutical capital. Nothing is outsourced and nobody stands between the factory and your door.
India has the world's highest rate of micronutrient deficiency — yet most supplement brands charge a premium that keeps quality nutrition out of reach for millions. We founded Ozylix to break that cycle.
Ozylix formulates and manufactures every Ozylix product in its own FSSAI-licensed facility in Anand, Gujarat — effervescent tablets, spirulina, glutathione, biotin and more. Ozylix takes them straight to the customer. One company owns the whole chain, which is why there is no distributor margin in the price.
"From formulation to manufacturing of nutraceutical products — one standard, no shortcuts."
— Ozylix Promise
🌿
Founded
Ozylix Established
Founded in Anand — India's nutraceutical capital — with a vision to make premium health accessible to all Indians.
🏭
Plant
Ozylix's Own FSSAI-Licensed Plant
Near Rajshivalay Cinema, Anand — Ozylix's licensed plant produces effervescent, capsule, tablet and strip formats in-house.
🚀
Growth
D2C Launch & B2B Expansion
Launched direct-to-consumer across India and opened third-party manufacturing for brands, clinics, and distributors.
🌎
Today
Factory to Doorstep, All India
Ozylix ships from the plant to the customer with no distributor in between, alongside 50+ B2B partners — franchise and export opportunities now open.
Our Facility
State-of-the-Art Manufacturing
Every Ozylix product is made in our own FSSAI-licensed facility — giving us total control over quality from raw material to finished product.
🏭
FSSAI-licensed plant
Fully licensed food-grade manufacturing with regular government audits and full regulatory compliance.
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All formats in-house
Effervescent tablets, capsules, softgels, strips and powder — all manufactured under one roof.
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Third-party lab tested
Every batch independently tested for purity, potency and safety — results on file for every SKU.
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Certified nutritionists
Every formulation developed and validated by qualified nutritionists and food scientists.
📌
Traceable ingredients
Full farm-to-capsule traceability — we know the source of every ingredient in every product.
🚚
Protective pack formats
Alu-Alu, blister, strip and effervescent tube — packaging chosen to keep each format stable.
What We Stand For
Our Core Values
🌿
Organic First
We source the finest quality-checked ingredients with full traceability from farm to capsule.
🔬
Science-Backed
Every formulation is developed based on peer-reviewed research, validated by certified nutritionists.
💰
Fair Pricing
Premium-grade supplements priced for every Indian family — no compromise, no markups for profit's sake.
🇮🇳
Made in India
Proudly manufactured in Anand, Gujarat — supporting Indian agriculture, jobs, and infrastructure.
🤝
Partner-First
Our B2B partners and distributors get dedicated account support, flexible MOQs, and co-branded packaging.
❤️
Community
We partner with local farmers, support rural agricultural communities, and reinvest in India's health ecosystem.
The People Behind Ozylix
Meet Our Founders
Two entrepreneurs united by a single vision — making premium health accessible to every Indian.
👔
Amit Dantani
Founder & CEO
Visionary leader driving Ozylix's strategic direction, supply chain excellence, and long-term vision of making India the nutraceutical capital of Asia.
Retailers, clinics, distributors, wellness professionals and brands can speak directly with the Ozylix team about bulk supply, private-label manufacturing, contract manufacturing, export enquiries, pack formats and commercial terms.
B2B prices, minimum quantities, lead times, certifications and product availability are quoted after reviewing your requirements. Consumer coupons, VitaPoints and Mix & Match are not automatically applied to wholesale quotations.
Direct partnership support
Aamin Vahora can help with policy questions, product enquiries, customer support and partnership discussions.
For medical concerns, please consult a qualified healthcare professional. Our support team can explain product information and website terms, but does not diagnose or prescribe.
Get in Touch
Talk Directly to Our Team
Whether you're a consumer, a retailer exploring partnership, or a brand looking for private label manufacturing — our team is available on WhatsApp for fast, personal support.
Licensed by the Food Safety and Standards Authority of India
✅
Ozylix's own manufacturing unit
Near Rajshivalay Cinema, Anand — 388001, Gujarat
✅
Third-party lab testing
Independent QC for purity, potency and safety on every batch
✅
Protective pack formats
Alu-Alu, blister, strip and effervescent tube formats available
OZYLIX APP
Take Ozylix with you
Install the Ozylix website like an app for quicker shopping, saved products and a smoother wellness routine.
▣ANDROID
Ozylix on your home screen
Install Ozylix from Chrome on Android to open it like an app. Installation uses your browser; there is no separate APK file to download.
When Chrome is ready, this button changes to “Install Ozylix app”. You can also install from Chrome’s menu below.
Install from Chrome
Open ozylix.com in Chrome on your Android phone.
Tap Chrome’s ⋮ menu at the top right.
Choose Add to Home screen or Install app, then confirm.
If you opened Ozylix inside Instagram, Facebook or another app, first use its menu to open this page in your browser.
□IPHONE / IPAD
Add Ozylix to your Home Screen
Apple uses the Safari Add to Home Screen flow instead of an automatic website download. Follow these three illustrated steps.
1
↑
Open in Safari
Open Ozylix in Safari, not an in-app browser.
2
□ Share
Tap Share
Tap the Share icon at the bottom of the screen.
3
＋ Home
Add to Home Screen
Choose Add to Home Screen, then tap Add.
⌁DESKTOP
Use the full website on desktop
No separate desktop app is needed. Continue using Ozylix in your browser; the app-install controls stay limited to Android and iPhone/iPad devices.
Safe install: Ozylix is installed as a website shortcut/PWA from the browser. We do not ask you to download an APK from an unknown source or enter payment details to install.
Contact Us
We're here to help. Reach out via any channel and we'll respond promptly.
Message us on WhatsApp at +91 9898 582 650 for quick queries. We typically respond within 1 hour during business hours.
Send a Message
Frequently Asked Questions
Answers to the most common questions about Ozylix products and services.
About Ozylix
What is Ozylix?
Ozylix is an Indian supplement brand from Ascovita Healthcare. The range includes effervescent tablets, multivitamins, spirulina-based products and selected herbal supplements. The official online store is www.ozylix.com.
Who manufactures Ozylix supplements?
Ozylix is a consumer brand of Ascovita Healthcare, based in Anand, Gujarat, India. Check your product label for the manufacturer, address, batch number and product-specific details.
Where are Ozylix products made?
Ozylix products are made in Anand, Gujarat, India. The product label identifies the manufacturing details for your particular pack.
Where can I find FSSAI, batch and expiry information?
Check the product packaging for its FSSAI licence number, manufacturer information, batch or lot number, and manufacture and expiry dates. Contact hi@ozylix.com if a label is unclear or you need help checking a pack.
Choosing and using products
What types of supplements does Ozylix offer?
The Ozylix catalogue includes effervescent tablets such as glutathione, vitamin C with amla and apple cider vinegar, alongside multivitamin, spirulina and herbal ranges. Browse the current Shop page for active products, ingredients, pack options and availability.
How do I choose an Ozylix supplement?
Compare the ingredients, nutrient amounts, directions, age guidance and warnings on each product page and label. Choose for your dietary needs rather than combining products with overlapping nutrients. A qualified healthcare professional can help if you are unsure.
What is an effervescent tablet?
An effervescent tablet is designed to dissolve in water before drinking. Use the water quantity and serving directions printed on the specific Ozylix product label; do not assume every formula has the same directions.
Are effervescent tablets always better absorbed than regular tablets?
No blanket claim applies to every nutrient or formula. Effervescent tablets dissolve in water, but absorption depends on the ingredient, formulation and individual circumstances. The format alone does not establish that one supplement is superior.
How do I take an Ozylix effervescent tablet?
Follow the serving size and water volume on your product label. Let the tablet dissolve fully before drinking and observe the label warnings. Directions for one Ozylix product should not be applied automatically to another.
Can I take multiple supplements together?
Check all ingredient lists and serving amounts for overlap. Do not assume a bundle or combination is appropriate for everyone. Seek advice from a qualified healthcare professional if you take medicines or have questions about suitability.
Are Ozylix products vegetarian, vegan or allergen-free?
Dietary suitability and allergen information are product-specific. Check the label and current product page for the formula you plan to buy. Do not assume the entire range is vegan, allergen-free or suitable for every dietary restriction.
How should I store Ozylix supplements?
Follow the storage instructions on the pack, including any temperature limits and guidance after opening. Keep products protected from moisture and direct sunlight, close the container after use and keep it out of reach of children.
Are Ozylix supplements medicines?
Ozylix dietary supplements support a balanced diet and lifestyle. They are not intended to diagnose, treat, cure or prevent disease and are not a replacement for prescribed treatment.
Ordering and delivery
What payment methods do you accept?
Checkout shows the payment methods currently available for your order. These may include UPI, cards, net banking and supported payment-provider options. Cash on Delivery is offered only for eligible orders and delivery PIN codes.
Is COD available? Are there extra charges?
Cash on Delivery is available only when offered at checkout for your PIN code. The published COD delivery charge is ₹69. Final delivery charges and eligibility are confirmed at checkout before you place the order.
Is prepaid delivery free?
The published prepaid delivery charge is ₹69 below a paid subtotal of ₹999, with free prepaid delivery from ₹999. Checkout confirms the final charge and whether the offer applies to your address and order.
How long does delivery take?
Standard delivery generally takes 3–5 business days after dispatch. Timing can vary by PIN code, courier service and operational conditions. Use the tracking information for the latest status of your shipment.
How do I track my order?
Sign in to the same Ozylix account used for your purchase and open My Orders. Use the shipment tracking link when available. If an order or tracking update is missing, contact support with your order number.
Can I change my delivery address or cancel an order?
Contact support promptly with your order number. Address changes and cancellations depend on the order status and may not be possible after dispatch. Check the Refund, Return & Cancellation Policy for the applicable conditions.
Does Ozylix offer recurring subscriptions?
Recurring subscriptions are currently unavailable. You can place one-time orders and reorder through the store when needed.
Offers and VitaPoints
How does Mix & Match work?
Add four eligible units and the lowest-priced eligible unit in the qualifying group becomes free. The server confirms eligible items and the final saving at checkout. Mix & Match is a standalone offer and does not stack with a coupon on the same qualifying value.
How do I apply a discount code?
Enter an active code in the coupon field and select Apply. Eligibility can depend on the products, minimum order value, expiry and usage limits. Checkout recalculates the final discount, including any restriction on combining it with Mix & Match.
What are Ozylix VitaPoints?
VitaPoints are Ozylix loyalty rewards. The published earning rate is 1 point per ₹1 of eligible spend on delivered orders, with 150 points redeemable for ₹1 off. Your account balance, reward terms and checkout show the points available for your order.
When will my VitaPoints appear?
Order rewards are linked to eligible delivered purchases. Points may remain pending before delivery. Check your account activity for the status and contact support with the order number if a delivered order appears to be missing.
What happens to VitaPoints after a cancellation or refund?
A cancellation, return or refund can reverse points earned from the affected purchase and adjust points redeemed against it. The final adjustment follows the eligible refunded amount and the current reward terms; review your account activity for the recorded changes.
Returns and support
Can I return or exchange products?
You can request a return within 7 days of delivery for sealed, unused products, subject to the Refund, Return & Cancellation Policy and inspection. Different conditions can apply to damage, defects, missing items or an incorrect delivery. A request is not an automatic refund approval.
What should I do if my order arrives damaged or incorrect?
Contact Ozylix support promptly with your order number and clear photos of the package, label and affected items. Keep the packaging while support reviews the issue and follow the instructions in the return policy.
Where can I find my order invoice?
Sign in to the account used at checkout and open the order details in My Orders. Use the invoice download option when available, or contact support with the order number if you need assistance.
How do I contact Ozylix customer support?
Email hi@ozylix.com or use the Contact page and its current phone or WhatsApp options. Include your order number for an order query, but do not send passwords, payment credentials or sign-in codes.
Does Ozylix accept bulk or wholesale enquiries?
Yes. Use the Contact page or email hi@ozylix.com with the products, quantities and business details you need quoted. Wholesale prices, minimum quantities and timelines are quoted separately from retail offers.
Privacy & Cookie Policy
Ozylix · Updated 20 October 2026
Your information and your choices
Ozylix is a consumer supplement brand of Ascovita Healthcare, the store operator. This policy covers the Ozylix store, Account Hub, support and Vita advisor. For privacy and consumer complaints, contact our Grievance Officer, Aamin Vahora, at hi@ozylix.com, +91 72658 84137, Near Rajshivalay Cinema, Anand 388001, Gujarat, India.
Information we collect
Accounts: name, email, optional phone, password hash and verification/security records. Google sign-in supplies your identity, verified email, name and profile picture; it does not grant access to your Gmail inbox.
Shopping: delivery/billing details, items, order and payment status, invoices, coupons, rewards, reviews, return requests and support messages.
Operation and security: browser/device details, IP-related security signals, session data and essential storage used for authentication, fraud protection, checkout and site operation.
Optional measurement: visit identifiers, pages, product interactions, cart totals, purchase references and non-sensitive searches. Google Analytics and, where enabled, Google Tag Manager/Meta may process browser identifiers, IP/network information and campaign events under their own terms. Optional tracking is disabled until you choose it; recognised Do Not Track/Global Privacy Control signals disable it.
Purposes and sharing
We use account and transaction data to provide the store, fulfil orders, manage payments, delivery, returns and rewards, respond to support, prevent abuse and meet legal obligations. Payment credentials are handled by the payment provider; our application does not store raw card or UPI credentials.
Data needed for these tasks is processed by our database/hosting and security providers, payment providers such as Cashfree or GoKwik when selected, delivery partners, and email/communication providers. Optional analytics uses Google; optional advertising measurement uses Meta and Google Tag Manager. Vita chat uses Google Gemini. Providers may process data outside India. Contact us for current provider and processing-location information. We do not sell personal information.
Cookies and device storage
Storage
Purpose
Duration/control
Account session cookie and account display state
Sign-in and authenticated requests
Session cookie up to 30 days, expiry or sign-out. Account deletion disables access on other devices.
Basket, wishlist and browsing position
Resume shopping
Device storage until cleared; a saved position is ignored after one hour. Contact/address fields are not saved in browsing-position storage.
Privacy and notification choices
Remember your choices
Until changed or device storage is cleared. Notification permission is separate.
First-party visit identifiers
Optional site analytics
Tab/session storage; visitor sessions rotate after inactivity. Disable using tracking preferences.
Google/Meta cookies, such as _ga and _fbp
Optional analytics or advertising
Provider-controlled durations/configuration. Change preferences to stop future loading; browser settings can clear remaining provider storage.
Essential storage is used for the service you request. Analytics and advertising choices are separate from consent to email, WhatsApp and push notifications. Refusing optional tracking does not block shopping.
Marketing and permissions
Manage email and WhatsApp marketing in Account Hub → Privacy. New accounts are not opted in automatically. Unsubscribe links and previous withdrawals take priority over a later store sync. Essential payment, delivery, account and security notices may continue. Browser notifications require a separate browser permission; you can revoke that permission in browser settings.
Retention and deletion
Account Hub → Privacy provides verified deletion when the deletion service is available. A six-digit code sent to your account email and an explicit confirmation are required. A confirmed request disables account access first; cleanup runs across the store and marketing service with retries. A pending response means cleanup is not yet complete. Contact support to follow up on completion or make a verified access/correction/deletion request.
Cleanup removes or anonymises eligible profile, marketing, review and linked analytics information, clears application data on the requesting device and stops account access. Minimal deletion records and contact hashes may be retained to prevent accidental restoration or marketing re-import. Data on another device is cleared when that device reconnects/signs out or through its browser settings. We cannot remotely erase downloaded invoices or files you saved yourself.
Required order, invoice, payment, refund, fulfilment, fraud and dispute records are restricted and kept for the applicable legal period. GST accounting records generally require 72 months from the relevant annual-return due date, and longer where proceedings require it. Operational audit logs are scheduled for 180 days, visitor sessions/pageviews for 90 days, and fraud velocity counters for 30 days. Marketing raw-event retention defaults to 90 days. Backups expire under provider retention schedules; restoration must reapply deletion restrictions. These periods do not mean every record is erased immediately when you close an account.
Vita advisor and children
VitaMatch is an optional product-ranking quiz held in the browser session. Free-text Vita chat sends your messages through our backend to Google Gemini to generate replies; the active page holds conversation history until restart or exit. Do not enter names, contact details, diagnoses, medicines, pregnancy information or other sensitive health data. Vita offers general wellness information, not medical advice. The store is intended for adults; contact us if a child has supplied personal data.
Requests and complaints
Email hi@ozylix.com with your account email/phone and the request. We may verify identity before disclosing or changing data. Do not send passwords, payment credentials or verification codes to support. Consumer complaints are acknowledged within 48 hours and addressed within one month. Mandatory consumer rights remain unaffected by store policies.
Refund, Return & Cancellation Policy
Last updated: 15 August 2026
7-day return window: sealed and unused products may be requested for return within 7 days of delivery, subject to inspection and the exclusions below.
Eligible cases
Wrong product, missing item, damaged package or manufacturing defect.
Sealed, unopened product in original packaging requested within 7 days of delivery.
Damage or shortage should be reported as soon as possible, preferably within 48 hours, with clear photographs or an unboxing video.
How to request help
Email hi@ozylix.com with your order number, phone number, reason and photographs. We will review the request and share pickup, replacement or refund instructions. Refunds are initiated after the return is received and inspected; the payment provider may take an additional 5–7 working days to reflect the amount.
Exclusions and adjustments
Change-of-mind returns are not accepted for opened, used or customer-damaged supplements. Your statutory rights for defective, unsafe, expired or misdescribed goods are unaffected. Shipping charges are non-refundable unless the issue was caused by our error. Coupon saving, Mix & Match free-item value and redeemed VitaPoints connected to returned items may be reversed or recalculated against the eligible refund. Cancellation is possible before dispatch when the order has not entered fulfilment; after dispatch, the return process applies.
Escalation
If you need help understanding a decision, contact Aamin Vahora at +91 72658 84137.
Shipping Policy
Clear delivery terms for orders across India.
Standard delivery: normally 3–5 business days after dispatch. Orders are normally dispatched within 24–48 hours.
Shipping fee:Prepaid delivery costs ₹69 below a paid subtotal of ₹999 and is free from ₹999. Final charges and availability are shown at checkout.
Tracking and delivery attempts
Tracking is sent after dispatch through the available delivery partner. Please keep your phone available, provide an accurate PIN code and address, and coordinate with the carrier if a delivery attempt is missed. Timelines are estimates and may change because of PIN-code serviceability, weather, holidays, public events or carrier operations.
Address changes and delays
Contact us quickly if an address needs correction. Once a shipment has entered carrier fulfilment, an address change may not be possible. If a parcel is delayed, damaged or marked delivered incorrectly, contact support with the order number and tracking details.
By browsing or purchasing from Ozylix, you agree to use the site lawfully and to provide accurate delivery, account and payment information.
Product and medical disclaimer
Ozylix products are food supplements and are not intended to diagnose, treat, cure or prevent any disease. Read the label, directions, ingredients, allergen information and warnings. Ask a qualified healthcare professional before starting a new supplement if you are pregnant, breastfeeding, taking medication, managing a medical condition, or buying for a child.
Orders, pricing and availability
Prices, stock, pack sizes, delivery terms and promotional eligibility may change. An order is accepted only when confirmed by the store or payment provider. The checkout total separates product price, pack/tier saving, Mix & Match saving, coupon saving, VitaPoints redemption, shipping and total where applicable. The server may reject or re-price a request that fails stock, coupon, customer-limit or maximum-discount checks.
Prohibited use and violations
Do not use the site to abuse staff, submit fraudulent payment or review information, exploit coupons, create accounts to bypass customer limits, scrape protected data, interfere with the service, impersonate another person, or submit unlawful, threatening, hateful or sexually abusive content. We may suspend access, cancel an order, reverse rewards, remove content, block devices/accounts and refer serious matters to the appropriate authority. Legitimate complaints are welcome; a policy violation is not a complaint penalty.
Support and jurisdiction
For questions or an appeal, contact Aamin Vahora at +91 72658 84137 or hi@ozylix.com. Consumer complaints are acknowledged within 48 hours and addressed within one month. These terms are governed by applicable Indian law, with disputes subject to the competent courts in Anand, Gujarat, unless law requires otherwise.
VitaPoints Policy
Earn on delivered orders, redeem transparently, and keep control of your balance.
How points are earned
Eligible customers earn VitaPoints according to the rate shown on the current site and order confirmation. Points are provisional until the order is delivered and the seven-day return/verification window has closed. They normally become available seven days after delivery. Cancelled, returned, refunded, fraudulent or reversed orders do not generate final points.
How points are redeemed
VitaPoints may be redeemed at checkout only within the displayed order limit and balance limit. The checkout shows the points used and the rupee value before payment. VitaPoints are a reward balance, not cash, cannot be transferred or exchanged for cash, and cannot be used to create a negative payable total or bypass a discount ceiling. If a promotion or server-side ceiling prevents redemption, checkout explains the restriction instead of silently applying an excess discount.
Reversals, expiry and misuse
Points attached to a returned, cancelled, refunded or chargeback order may be reversed. We may correct an obvious balance error or suspend rewards linked to abuse, duplicate accounts, fraudulent orders or coupon exploitation. Any expiry rule shown in the customer account or campaign terms applies to that balance; if no expiry is displayed, contact support before relying on an old balance.
How tier prices, Mix & Match, coupons and VitaPoints work together.
One clear price calculation
The order summary starts with the product price shown for the selected pack or tier, then lists each eligible saving separately. The checkout and server apply the same calculation so the customer sees which saving they received and what amount is payable.
Mix & Match
When four eligible units are present, the lowest-priced eligible unit in each group of four is free. Mix & Match is a standalone offer: when it unlocks, a coupon or additional percentage promotion is not stacked on the same qualifying value. The final eligibility and amount are confirmed by the server.
Coupons and maximum savings
Only one active coupon may be used at a time. A code may have an expiry date, minimum order, usage limit, per-customer limit and absolute maximum saving. Product-level discount ceilings are controlled by the admin and enforced on the server; changing a ceiling in the admin changes the future validation rule, not historical invoices.
Errors and corrections
If an offer was displayed incorrectly or used through a technical exploit, we may cancel the affected order or correct the saving before payment. Customers should never share account credentials or create duplicate accounts to bypass an offer limit. Contact Aamin Vahora at +91 72658 84137 if a legitimate discount appears missing.
Community Conduct & Violation Policy
Fair treatment for customers, staff, partners and reviewers.
We welcome honest questions, product feedback and good-faith complaints. We do not tolerate threats, harassment, discrimination, impersonation, fraudulent reviews, payment abuse, coupon manipulation, malicious code, scraping of protected data or attempts to disrupt the store.
What may happen after a violation
Depending on seriousness and evidence, Ozylix may warn, moderate or remove content, pause a review, suspend an account, cancel an unfulfilled order, reverse fraudulent VitaPoints, disable promotional eligibility or refer suspected fraud or threats to a relevant authority. We aim to use proportionate action and preserve legitimate customer support.
Appeals
Send the order/account reference and a short explanation to hi@ozylix.com or call +91 72658 84137. Aamin Vahora can help review a customer-service concern.
Your Ozylix updates
Notification Center
Find your recent reminders, offer updates, review requests and helpful wellness notes in one place.
Saved Items
My Wishlist
Your saved products
💚
Your wishlist is empty
Tap the ♡ on any product to save it here for later. Your list stays on this device, and logged-in customers can keep it with their account.
❌
Payment Failed
Your payment could not be processed. No money has been deducted from your account.
What you can do:
1
Check your internet connection and try again with the same payment method.
2
Try a different payment method — UPI, Card, or Net Banking.
3
Ensure your bank account or UPI has sufficient balance.
4
If the amount was debited but order not confirmed, contact us at hi@ozylix.com within 24 hours.
🔒 All transactions are secured by GoKwik (PCI DSS Level 1). Your payment information is never stored on our servers. If you continue to face issues, email us at hi@ozylix.com or call +91 9898 582 650.
Accessibility Statement
Ozylix — Committed to inclusive digital access
Ozylix is committed to ensuring that our website is accessible to people of all abilities, including those with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
🎨
Visual Accessibility
High contrast colour ratios throughout the site. Text sizes are scalable and all images include descriptive alt text. We avoid relying solely on colour to convey information.
⌨️
Keyboard Navigation
All interactive elements are accessible via keyboard. Tab order follows a logical sequence and focus indicators are visible throughout the site.
📱
Mobile & Touch Accessible
Our site is fully responsive and designed for touch interfaces. Tap targets are adequately sized to ensure ease of use on mobile devices.
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Screen Reader Support
Semantic HTML and ARIA labels are used throughout to support screen readers such as NVDA, JAWS, and VoiceOver on mobile devices.
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Language & Readability
The site language is declared as English. Content is written in plain language. Line spacing and paragraph widths are optimised for readability.
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Motion & Animation
Animations are kept subtle and non-essential. We respect the user's operating system preference for reduced motion via the prefers-reduced-motion CSS media query.
Known Limitations
We are continuously working to improve accessibility across all pages. Some third-party payment gateway elements (GoKwik) may not be fully under our control. We are working with our payment provider to ensure maximum accessibility compliance.
Feedback & Contact
We welcome feedback on the accessibility of our website. If you experience barriers to access, please contact us:
Email:hi@ozylix.com Phone: +91 9898 582 650 Address: Near Rajshivalay Cinema, Anand – 388001, Gujarat, India
We aim to respond to accessibility feedback within 2 business days.
Standard Reference: WCAG 2.1 Level AA | Formal Complaints: Complaints may be raised with the relevant national authority in your region. | Last reviewed: March 2025
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